Understanding Your Bill
Your billing process should be as stress-free as possible. Having a full understanding of your hospital bill helps. Check out the sample hospital bill below for a quick explanation of its important sections. For a full explanation, you can download Understanding Your Medical Center Bill.
A: Contact Information:
Provides the link for our website where you can make a payment, as well as a telephone number you can use to pay by phone. Also includes an address for written correspondence.
B: Guarantor Name:
Identifies the person financially responsible for charges.
C: Guarantor Number:
Use this unique identifier when referencing your account online or with Cedars‑Sinai Patient Financial Services.
D: Guarantor Account Number:
A snapshot of balance due.
E: Amount Now Due:
The amount indicated is your responsibility to pay. The total is based on actual charges minus any payments received from you or your insurance provider.
F: Customer Care:
Contact information and hours of operation.
Important messages in regard to your account or general billing changes.
H: Payment Coupon:
Will be included only if a payment is due from you.
Not shown: Subsequent pages on your patient bill will provide a more detailed account of the services provided to you. There is also information about financial assistance and physician services, as well as a form to change your contact or insurance information.
How to Figure Out Your Charges
To budget for your healthcare expenses, it helps to know what to expect. There are three ways to estimate your charges and expenses.
- Contact Your Insurance Company. Your insurance company can let you know if a service is covered, how much you need to pay when you have an appointment, and if you have deductibles you will need to pay out of pocket before your insurance company contributes to your bill.
- Get an Estimate. For elective surgical and gastrointestinal (GI) procedures, you can call the Cash and Insurance Pricing Line, 310-423-4890, to get a billing estimate before you receive services. Contact your insurance company first. If you don't have insurance, call this number after you've visited your doctor and know what services you need.
- Review the Chargemaster. For a general overview of how your healthcare charges may be broken down, the Charge Description Master (CDM), or chargemaster, is a list of items that may be billed to a patient, insurance company or healthcare provider.
The Common Outpatient Procedures List includes charges to help you estimate future expenses.
You can also review this information in person, Monday through Friday from 10 a.m.-3 p.m. (excluding holidays) by visiting:
Cedars-Sinai Finance Department
6500 Wilshire Blvd., 10th Floor
Los Angeles, CA 90048
Other Ways to Pay
Include payment stub on bill and make check payable to "Cedars-Sinai." Your payment will process within 2-4 weeks. Send to:
Cedars-Sinai Medical Center
1801 West Olympic
Pasadena, CA 91199-1108
Available 24 hours a day, every day
View a sample hospital bill with an explanation of its contents and get tips to figure out your charges.
Get definitions to terms, abbreviations and acronyms related to billing, insurance and financial assistance.