Become a Patient & Family Advisor

Older Latino couple speaking with an African American female doctor while healthcare professionals walk by.

If you are passionate about helping patients have the best possible experience at Cedars-Sinai, we encourage you to apply.

Membership Requirements

Volunteers must be at least 18 years old and:

  • Submit an application
  • Be available for a phone and/or in-person interview
  • Attend both a general volunteer and PFA orientation
  • Receive initial and annual health evaluations
  • Get an annual flu shot
  • Follow dress code for PFA Role

How to Apply

Online Application Portal

Apply easily and conveniently through our online application portal, where you'll provide information about yourself and why you'd like to join one of our in-person PFA programs.


By email or mail

Start by downloading and filling out the application. You can submit the completed form via email to grouppatientexperience@cshs.org or via mail to:

Cedars-Sinai
Patient & Family Advisory Program
8700 Beverly Blvd., SCCT 2S04H
Los Angeles, CA 90048

Once we have received your application, someone will contact you for an initial phone screening, followed by an in-person interview with a representative from the Cedars-Sinai Patient Experience team. If you are invited to join the Patient & Family Advisory program, Volunteer Services will provide an orientation and obtain your health clearance.

If you would like more details on a specific PFA program or have questions on the application process, please email us at grouppatientexperience@cshs.org.