Video Visits—Desktop

Use video visits to get quick, easy access to a Cedars-Sinai healthcare provider. Here's how:

  1. Go to My CS-Link™️ and log in using your ID and password.
  2. Hover over the Visits menu and click "Past and Future Visits" at the top of the screen. Click the green "ECHECK-IN" button to complete all the eCheck-in steps.
  3. When you are ready, select "BEGIN VIDEO VISIT." You need to install the web plugin, which is compatible with Internet Explorer and Google Chrome web browsers at this time. After installation, wait for your provider to join at the scheduled time.

Questions or need help troubleshooting?

Make sure you have a webcam on your computer and log in to your My CS-Link account using either Internet Explorer or Google Chrome. They are the only web browsers that are compatible with this program at this time. After logging in to your My CS-Link account, click on the "Visits" icon on the My CS-Link main page to check in and join your scheduled visit.

Please see our FAQ for additional questions.